At Inclusion Pathway, we are committed to protecting your personal data and respecting your privacy. This Privacy & Cookies Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Who We Are

Inclusion Pathway is a UK-based consultancy providing training, advisory, and inclusion services to organisations across education, care, cultural, heritage, and business sectors.

Contact: contact@inclusionpathway.com

2. What Data We Collect

• Contact information: name, email, phone, job role
• Service-related information: enquiry details or booking data
• Technical information: IP address, browser, device type, usage data

We do not collect special category data without explicit consent.

3. How We Use Your Data

We process your data to:

• Respond to enquiries and service requests
• Deliver and manage consultancy and training services
• Improve our services and website
• Send newsletters or marketing only with your consent

We never sell your personal data. Limited sharing only occurs with trusted third-party providers under strict agreements.

4. Data Storage & Security

Your information is protected against unauthorised access, alteration, or disclosure. Data is regularly reviewed and securely deleted when no longer required.

• Enquiries retained up to 12 months
• Client service records retained up to 6 years
• Marketing data retained until consent is withdrawn

5. Your Rights

You can request to:

• Access your data
• Correct inaccurate information
• Erase your data (“right to be forgotten”)
• Object to processing including marketing
• Transfer your data to another provider
• Withdraw marketing consent anytime

Contact: contact@inclusionpathway.com

6. Third-Party Services

We may use:

• Mailchimp for email delivery
• Calendly for booking
• Google Analytics for performance insights

All third parties comply with UK GDPR requirements.

7. Cookies

We use cookies to improve your browsing experience and analyse site performance.

• Essential cookies
• Analytics cookies
• Preference cookies

You can adjust cookie settings in your browser, though some features may not work properly if disabled.

8. Updates to This Policy

We may update this policy when needed. The latest version will always appear on this page.

Contact Us

If you have any questions regarding this policy, reach us at:

Email: contact@inclusionpathway.com