Equity. Strategy. Impact.

Last Updated: 12 September 2025

At Inclusion Pathway, we’re committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
This Privacy & Cookies Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or use our services.

1. Who We Are

Inclusion Pathway is a UK-based consultancy providing training, advisory, and inclusion services for schools, care providers, cultural and heritage organisations, and businesses.

If you have any questions about this policy or your personal data, please contact us:
? Email: contact@inclusionpathway.com

2. What Data We Collect

We may collect and process the following personal information:

• Contact Information: Name, email, phone number, job title, and details you provide in enquiries or sign-ups.

• Service Information: Details related to your training or consultancy needs.

• Technical Data: IP address, browser type, device information, and website usage (via cookies and analytics).

We do not collect sensitive personal data (e.g., health or ethnicity) unless essential for a specific service, and we will always seek your explicit consent first.

3. How We Use Your Data

We only process your data when we have a lawful basis under UK GDPR:

• Legitimate interests: To respond to enquiries and improve our services.

• Contract: To deliver requested or agreed-upon services.

• Consent: For newsletters or marketing communications (only if you’ve opted in).

• Legal obligation: To comply with regulatory requirements.

We use your data to:
? Respond to enquiries and provide services
? Communicate about bookings and updates
? Improve our website and user experience
? Send relevant marketing or newsletters (only with consent)

Your data is never sold. We may share it only with trusted third-party providers such as email systems, booking tools, or analytics platforms under strict data protection agreements.

4. How We Store and Protect Your Data

We maintain strong security measures to protect your information from unauthorised access, alteration, or disclosure.

• Data access is restricted to authorised personnel.

• Information is encrypted and securely stored.

• Outdated data is regularly reviewed and deleted.

Data retention periods:

• Enquiry data: up to 12 months

• Client/service data: up to 6 years (for legal/accounting purposes)

• Marketing data: retained until you withdraw consent

5. Your Data Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent for marketing

To exercise your rights, email us at contact@inclusionpathway.com we’ll respond within one month.

6. Third-Party Services

We use trusted providers to help deliver our services securely, including:

• Mailchimp (email marketing)

• Calendly (booking and scheduling)

• Google Analytics (website performance tracking)

All third parties process data only under our instruction and in compliance with UK GDPR.

7. Cookies

Our website uses cookies to enhance your browsing experience, analyse performance, and remember your preferences.

Types of cookies we use:

• Essential cookies: Necessary for basic functionality

• Analytics cookies: Help us understand site usage

• Preference cookies: Store your settings and preferences

By continuing to use our website, you consent to cookie use. You can change your cookie settings anytime in your browser.

8. Updates to This Policy

We may occasionally update this policy to reflect legal or operational changes. The latest version will always be available on this page, with the updated date shown above.

Contact Us

If you have any questions about your data or our Privacy & Cookies Policy, contact us at:
? contact@inclusionpathway.com